Help & Customer Support

Can't find the information you need? Send us an email or call our support team on +44 (0)3303 801 350.

Payment options

We can take the following payment options:
  • Debit cards
  • All major credit cards
  • PayPal
  • Edenred Eyecare vouchers (Accor)


If you use a computer at work, your employer may be able to provide you with an Edenred Eyecare voucher to cover the cost of your eye test and a pair of glasses. We accept these vouchers as payment for your glasses online, just let us know when you place your order.

If you are eligible, NHS vouchers are used as payment towards your eye test and glasses, however these are not currently available with us online or in store.



All credit, debit card and PayPal transactions are processed by our card merchant WorldPay. WorldPay work in over 40 countries and are a major global leader in payment processing. We don’t store card details, and all transactions are securely processed and fully encrypted by WorldPay.

Fax: +44 (0)1843 833 247

Superdrug Opticians
Lockwoods Yard
The Grove
Westgate on Sea

Call Centre Opening Hours
Monday to Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Local and national calls charged at 5ppm. Charges may vary for mobile calls.
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