Help & Customer Support

Can't find the information you need? Send us an email or call our support team on +44 (0)3303 801 350.

Shipping options

You can choose from the following shipping options when you reach the checkout page:
 

Free Super Saver Delivery


When you spend over £25 you qualify for our FREE Super Saver Delivery. It usually takes 7-10 working days to deliver your order after completion, depending on what country your order is being sent to.
 

Standard Delivery


Standard delivery is usually sent via Royal Mail by a non-tracked method.

It usually takes 5-7 working days to deliver your order after completion, depending on what country your order is being sent to. If you’re ordering outside of the UK, your order will be transferred to your local mail service (ie. USA = US Postal Service).
 

Special or AirSure Delivery


When you choose this option we will send your order via a signed for method that comes with a number for you to track where you parcel is. We’ll email your tracking number when we ship your order. You can also find your tracking number in your online account under my orders.

We guarantee your order will arrive the next day before 1pm, following the completion of your order, if delivery is within the UK.
We’ll deliver your order within 7-10 working days, following the completion of your order, if delivery is outside of the UK, depending on what country your order is being sent to.
 

DPD Courier Delivery


DPD is a courier service. DPD guarantee delivery next day following completion of your order (Monday to Friday) to all UK addresses. Times may vary for deliveries outside of the UK.

You can also use DPD for deliveries in Europe. Delivery is usually within 3-6 days once your order has been completed.
 

FedEx Courier Delivery


FedEx isn’t available in the UK, but is available for most other countries round the world.

The delivery will arrive the next day, once your order has been completed, if you order to the USA or Canada.

Delivery time is usually 3-7 days, after your order has been completed, for all other countries.
 
 

Fax: +44 (0)1843 833 247

Superdrug Opticians
Lockwoods Yard
The Grove
Westgate on Sea
Kent
CT8 8AS
UK

Call Centre Opening Hours
Monday to Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Local and national calls charged at 5ppm. Charges may vary for mobile calls.
support@selectspecs.com
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