Help & Customer Support

Can't find the information you need? Send us an email or call our support team on +44 (0)3303 801 350.

Our exchange policy

We want you to be happy with your order, so we offer an exchange for any item received within 14 days of delivery. The follow details our exchange policy:

To exchange an item please click here: Returning an Item

Exchange Policy

  • We’ll offer one exchange per order. After this, returns are not subject to refund or exchange.
  • If your exchange is worth more than your original order we’ll charge the cost of the difference.
  • If your exchange costs less than your original order we will refund the difference.

Fax: +44 (0)1843 833 247

Superdrug Opticians
Lockwoods Yard
The Grove
Westgate on Sea

Call Centre Opening Hours
Monday to Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Local and national calls charged at 5ppm. Charges may vary for mobile calls.
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