Help & Customer Support

Can't find the information you need? Send us an email or call our support team on +44 (0)3303 801 350.

Service & product reviews

We’re delighted that you’d like to leave us a Service or Product review on the website. There are two ways to do this:

Product Reviews

If you’ve recently bought glasses from us and you’re happy (or not so happy) with your purchase, you can leave a review by finding the purchased product and clicking on ‘Add your Review’.

We also send you an email after you buy any pair of glasses to invite you to leave a review.

Service Reviews - TrustPilot

We know you’ll receive excellent service from us, and we want you to spread the word. You can leave a review of our service through our partners TrustPilot, whether it’s positive or negative.

TrustPilot will email you after you buy your glasses from us with an invite to review our service.

We also welcome any reviews on websites, blogs or forums because it helps spread the word about our fantastic products and helps other customers with their decisions on what to buy.

Fax: +44 (0)1843 833 247

Superdrug Opticians
Lockwoods Yard
The Grove
Westgate on Sea

Call Centre Opening Hours
Monday to Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Local and national calls charged at 5ppm. Charges may vary for mobile calls.
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