Help & Customer Support

Can't find the information you need? Send us an email or call our support team on +44 (0)3303 801 350.

Frames & Sunglasses

  • Frame adjustments

    Every pair of glasses leaving our glazing laboratory will undergo stringent quality control checks to ensure your prescription is correct, the frames are straight and the lenses are clean and free from any impe...

  • Find the correct frame

    If you try on some frames at your local opticians, it’s worth noting down the size of the ones that felt most comfortable. It is also worth checking the size of your current glasses if you have some to see wh...

  • Prescription sunglasses

    Make sure that you indicate which tint, polarised or photochromic option you require when ordering sunglasses.

  • Buying a frame only

    It is possible to buy the frame only. These orders will come with the manufacturer's demo lenses fitted. They are not optical quality and will not have any of our coatings on. If you want clear, non presc...

  • Frame types

    Full Rimmed Metal Pros: Sturdy design - Will be suited to virtually any prescription - Easily adjusted - Available in titanium if wanting lighter option or have allergies to more basic metals. Semi-Rimless ...

  • Try before you buy

    We don’t currently have a way to offer a 'try before you buy' service. We understand this can cause uncertainty, however, if you’re not feeling certain about buying your glasses online for the first time, we h...


Fax: +44 (0)1843 833 247

Superdrug Opticians
Lockwoods Yard
The Grove
Westgate on Sea

Call Centre Opening Hours
Monday to Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Local and national calls charged at 5ppm. Charges may vary for mobile calls.
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