Help & Customer Support

Can't find the information you need? Send us an email or call our support team on +44 (0)3303 801 350.

Website Problems

  • Forgotten your password?

    Please click the link below if you’ve forgotten your password, and we’ll email you with a link to reset it: Reset your Password

  • Having problems making payment?

    If you’ve made an order but haven’t paid yet, this order will still be in your account under My Orders. The status might still show as ‘In Progress’, but this will update within 20 minutes of submitting your or...

  • Problem with our product page?

    If you’ve seen a problem with one of our products on our website, please contact us. This can include if you think the picture/image is wrong or if the description is misleading. Please give us as much informa...


Fax: +44 (0)1843 833 247

Superdrug Opticians
Lockwoods Yard
The Grove
Westgate on Sea

Call Centre Opening Hours
Monday to Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Local and national calls charged at 5ppm. Charges may vary for mobile calls.
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