Help & Customer Support

Can't find the information you need? Send us an email or call our support team on +44 (0)3303 801 350.

Postage & Shipping

  • Shipping options

    You can choose from the following shipping options when you reach the checkout page: Free Super Saver Delivery When you spend over £25 you qualify for our FREE Super Saver Delivery. It usually takes 7-10 wo...

  • Tracking a parcel

    Once your order has been sent we’ll send you a shipping notice. If you’ve chosen a delivery method that comes with tracking, your shipping notice will give you your tracking number. If you’ve chosen our free su...

  • How long does delivery take?

    Our timescales for delivery will vary depending on where you order to. For more information, see below: Free Super Saver Delivery UK usually 7 - 10 Days Europe usually 7 - 10 Days USA & Canad...

  • Shipping costs

    The following shipping costs are based on ordering up to two pairs of glasses: FREE Super Saver Delivery Free when you spend over £25. Tracking details are not available for this option. Standard Mail - fr...

  • Where do you post from?

    Where we ship from depends on what kind of glasses or sunglasses you’ve ordered, and also on where they are being sent to. Our budget items (where delivery is within Europe) ship from our UK distribution centr...

  • Shipping destinations

    The good news is that we don’t charge any international shipping fees. We send out our fabulous range of glasses anywhere in the world without any extra cost to you. FREE STANDARD DELIVERY When you spend ov...


Fax: +44 (0)1843 833 247

Superdrug Opticians
Lockwoods Yard
The Grove
Westgate on Sea

Call Centre Opening Hours
Monday to Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Local and national calls charged at 5ppm. Charges may vary for mobile calls.
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